Privacy Policy

CareLift Solutions Privacy Policy

Last updated: October 28, 2025

This Privacy Policy describes how CareLift Solutions (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from careliftsolutions.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services—whether you are a customer, website visitor, or another individual whose information we have collected under this policy.

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site and Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory updates. When we do, we will update the “Last updated” date above and post the revised version on this page.

How We Collect and Use Your Personal Information

To provide and improve our Services, we collect personal information about you from several sources as described below. The information we collect depends on how you interact with us and use our Site.

In general, we collect information to:

  • Process orders and payments

  • Provide and improve our Services

  • Communicate with you

  • Comply with legal obligations

  • Protect our users and business

What Personal Information We Collect

Information You Provide Directly

We collect information you provide directly through the Site or Services, including:

  • Contact details: name, address, phone number, email

  • Order information: billing and shipping addresses, payment confirmation, order details

  • Account information: username, password (if applicable)

  • Shopping behavior: products viewed, added to cart, or saved to wishlist

  • Customer support communications: messages or inquiries you send us

Note: Text messaging opt-in data and consent are never shared with third parties.

Information We Collect Automatically (Cookies & Analytics)

When you visit our Site, we automatically collect certain information through cookies and similar technologies (“Cookies”), including:

  • Browser and device information

  • IP address and location data

  • Pages viewed, items clicked, and time spent on site

We use this data to enhance your experience, analyze site performance, and personalize content and advertising.

For more information about Shopify’s cookies, visit: https://www.shopify.com/legal/cookies.

Information from Third Parties

We may receive personal information about you from third-party partners such as:

  • Shopify, which powers our online store

  • Payment processors, who handle your payment details

  • Marketing and advertising partners, who assist in reaching our audience

We treat all such information in accordance with this Privacy Policy and applicable law.

How We Use Your Personal Information

We use your personal information for:

  1. Providing Products & Services

    • Processing orders and payments

    • Shipping products and managing returns

    • Creating and managing user accounts

    • Sending transactional updates (order confirmations, delivery notifications, etc.)

  2. Marketing & Communications

    • Sending promotions, product updates, and offers (only with your consent)

    • Displaying personalized ads based on browsing behavior

  3. Security & Fraud Prevention

    • Detecting and preventing unauthorized or fraudulent activity

  4. Customer Support

    • Responding to inquiries and improving user experience

How We Share Your Information

We may share your personal information with:

  • Vendors and service providers (e.g., Shopify, shipping partners, customer support tools)

  • Payment processors (for order fulfillment)

  • Marketing and analytics partners (to improve our outreach)

  • Affiliates or business partners (if applicable)

  • Law enforcement or regulators (when legally required)

We do not sell your personal information.

User-Generated Content

If you post reviews or comments on our Site, this information will be publicly visible. Please use discretion when sharing personal details in public areas.

Third-Party Links

Our Site may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing your information.

Children’s Privacy

CareLift Solutions does not knowingly collect data from children under 13. If you believe a child has provided personal information, please contact us immediately for removal.

Security and Retention

We implement industry-standard safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection.

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Request a copy of your data (portability)

  • Withdraw consent to marketing communications

  • File a complaint with a data protection authority

You may exercise these rights by contacting us via the email below.

International Users

Your information may be transferred and processed in the United States or other countries where our partners operate. We take steps to ensure that your data is protected according to applicable privacy standards.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

📧 support@careliftsolutions.org
📞 +1 (737) 291-9600